Privacy policy

Privacy policy of the Subotić Dental Medicine Clinic

Last updated: June 2025

The Subotić Dental Medicine Clinic respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the applicable laws of the Republic of Croatia.

This policy applies to data collected through this website. The processing of patients’ health data as part of providing healthcare is governed by separate regulations and is not the subject of this website.

1. Data controller

  • Name: Dental Medicine Clinic Milenko Subotić, DMD
  • Address: Otokara Keršovanija 37, 52000 Pula, Croatia
  • Email: subotic.dent@gmail.com
  • Phone: +385 52 216 144

2. What data we collect through the website

Through this website we collect personal data only when you voluntarily provide it to us via the contact form, email or a direct inquiry. The data we may collect includes:

  • first and last name
  • phone number
  • email address
  • the content of your message (e.g. the reason for the inquiry or your preferred appointment time)

Please do not send sensitive health data through the contact form. We discuss details related to your health at the clinic or by phone.

We process your data solely for the purpose of:

  • responding to your inquiry
  • arranging and organising an appointment

The legal basis for processing is your consent, which you give by sending an inquiry, and the legitimate interest of the clinic in responding to your request. The data is not used for direct marketing, nor are you profiled.

4. Cookies and embedded content (YouTube)

This website uses only technically necessary cookies required for the site to work correctly. We do not use analytics or advertising tools (e.g. Google Analytics, Facebook Pixel).

On the home page we display a video via the YouTube service (Google). The video is embedded in “no-cookie” mode (youtube-nocookie.com). Nevertheless, when the video is played YouTube may set its own cookies and process technical data (e.g. IP address) in accordance with Google’s privacy policy. By loading or playing the video you accept these terms.

You can restrict the use of cookies at any time in your browser settings.

5. Data storage and protection

We keep data collected through the website only for as long as necessary to respond to the inquiry and arrange an appointment, after which we delete it. We apply reasonable technical and organisational protection measures and do not share data with third parties, except where legally required.

6. Your rights

In accordance with the GDPR you have the right to request access to your data, its correction or deletion, restriction of processing, to object to processing, and to data portability. To exercise your rights, contact us at: subotic.dent@gmail.com.

7. Supervisory authority

If you believe your rights regarding the protection of personal data have been violated, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), www.azop.hr.